Quick Fixes, Happy Customers: Discover Our Replacement Promise!

Recognizing the paramount importance of receiving products that surpass expectations, we stand firmly by our commitment to quality. In the event that you receive a custom product with defects or errors attributable to our processes, we extend our assurance: replacements are readily available to uphold your complete satisfaction and trust in our brand.

Please feel free to fill out our contact form below to initiate the replacement process, or you can also email us directly at info@spiritline88.com.

Additionally, we want to ensure your experience remains seamless; if the defect is due to our fault, we will refund the shipping costs along with the replacement.

Additionally, please take a moment to view our replacement process outlined below for further clarity and assurance.

Replacement Eligibility

Custom Products

Replacements for custom products are available if there is a manufacturing defect or error on our part. We strive to provide high-quality custom items, but if you receive a product that does not meet our quality standards, we'll gladly replace it for you.

Contact Us

If you believe your custom product is eligible for a replacement, please contact our customer support team at sideline88spiritwear@gmail.com within 7 days of receiving item.

Mon. - Fri: 10:30am - 6:30pm (PT)

Sat: 10:30am - 3:30pm (PT)

Sunday: Closed

Verification

Our team will review your request and may request additional information or evidence, such as photos of the defective product.

Return Shipping

You may be required to return the defective item to us, depending on the nature of the issue and our assessment.

Inspection

Once we receive the returned item, we will inspect it to confirm the presence of a manufacturing defect or error.

Replacement Issuance

If the defect or error is confirmed, we will initiate the replacement process and send you a new product as quickly as possible.

Additional Notes

Replacements are processed in accordance with our replacement policy and are subject to approval by our team.

We reserve the right to refuse replacements if the returned item does not meet our eligibility criteria or if the request is not in accordance with our replacement policy.

If you have any questions or concerns about our replacement process, please don't hesitate to reach out to us. We're here to assist you and ensure your satisfaction with every purchase.